These Privacy Policy Terms apply to the current website and also to all websites owned by ltd. For using services provided by ltd. including its websites, additional terms apply. You must also read and accept our Terms & Conditions and our Terms of Service, as well as all other legal notes or terms, before using this website.

This Privacy Policy applies to everyone, visiting any website owned by ltd. contacting, transacting or cooperating with ltd. You must read, understand and accept this Privacy Policy before using ltd. websites or services, before submitting personal information to us or making any contact with us.

This Privacy Policy explains how we handle the personal information that you provide to ltd. Your use of ltd. websites and services is subject to this Privacy Policy, our Terms & Conditions and our Terms of Service. Everyone who does not accept this Privacy Policy does not have permission to contact, nor cooperate with ltd. and does not have permission to use websites owned by ltd.

“Personal information” means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by websites owned by ltd. ltd. collects information in two ways:

1. Personal Information You Submit: ltd. collects personal information that you enter into data fields on ltd. websites. For example, you may submit your name, postal address, e-mail address, and/or other information in a form in order to register for ltd. programs, to contact ltd. customer service, or respond to ltd. surveys. To protect your privacy, you should not provide ltd. with any information that is not specifically requested.

2. Passive Collection of Unidentifiable Information: ltd. websites may collect information about your visits to ltd. websites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically stores and transmits to ltd. websites some of this unidentifiable information, such as the URL of the website you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of ltd. websites easier by allowing ltd. to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve ltd. websites. Certain features of ltd. websites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information. However, they can be used for advanced and targeted advertising methods such as Google Adwords re-marketing, Google Analytics, Google Tag Manager and other similar technologies. ltd. will use the personal information you provide through ltd. websites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a ltd. website, ltd. may use certain identifying technologies to allow that website to “remember” your personal preferences, such as sections of that website that you visit frequently and, sometimes, a user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding ltd.’s products or services, to invite you to participate in surveys about our products or services, or to notify you about special promotions. ltd. may consolidate the personal information of customers who use ltd. websites. We use this information to help us better design ltd. websites and ltd. services and products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

You may always limit the amount and type of personal information that ltd. receives about you, by choosing not to enter any personal information into forms or data fields on ltd. websites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of ltd. websites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also choose to modify your Internet browser’s preferences if you do not want ltd. websites to use tracking technologies, such as cookies, to “remember” your personal information, such as user IDs or mailing addresses, on return visits. Most Internet Browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information. However, ltd. websites that use tracking technologies to collect unidentifiable information may not provide you with the ability to opt out of the tracking technologies.

Personal information can be accessed by specific employees of ltd., by certain companies with which ltd. may conduct joint programs, and by individuals and entities with whom ltd. contracts to carry out business activities for ltd. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is ltd.’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, ltd.’s practice is to require its contractors to keep your personal information confidential and to use personal information only in order to perform tasks for ltd.

As a general rule, ltd. does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, ltd. will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. If ltd. provides your personal information to individuals and entities which assist us with our business activities, it is ltd.’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for ltd. ltd. reserves the right to disclose your personal information to respond to authorized information requests from law or government authorities, to address national security situations, or when otherwise required by law.

It is ltd.’s practice to make the best effort in order to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. ltd. cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to ltd. websites, you must weigh both the benefits and the risks and proceed with your own responsibility.

You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, please contact us by sending a letter to the following address:

DPO officer,
Megakleous 1 & Leontariou 23,
Kantza, 15351,
Athens, Greece

In all communications with ltd., please include the e–mail address used for registration (if applicable), the website address or the specific ltd. program to which you provided personal information, and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.

As of 25 May 2018, the GDPR (General Data Protection Regulation) requires that we provide you with additional information beyond what is set out in this Privacy Policy. We hereby provide you the information required by the GDPR. All this information supersedes, in case of a conflict or doubt:
– any information we have provided by any form of communication
– previous information this Privacy Policy
– our Terms & Conditions
– our Terms of Service

Our Practices to protect your data
We take all possible measures in order to protect data and communications transferred and/or stored.
– Controlled physical access to computers storing data
– Password protected computers and screen savers with short timeout
– Role based access to data within our company, only persons that need to access the necessary data have access
– Owned infrastructure, dedicated/private servers managed by our company
– Attack protection
– Brute force attack protection, IP’s that resemble any kind of attack are blocked
– Password protection and encryption on all data storage infrastructure
– No Windows Operating System is related to our company, never and in any way; this OS cannot fulfill our security standards with ANY antivirus software or any other practice
– Scheduled virus/trojan scans on our Linux exclusive infrastructure
– Continuous monitoring of our Linux exclusive infrastructure
– Immediate security updates on our Linux exclusive infrastructure
– All staff sign NDA’s
– Backup and Disaster Recovery Plan
– SSL available on all connections to our services

Payments with Credit or Debit Cards are processed securely through SSL encrypted environment provided by Piraeus Bank or Alpha Bank.

Why we process your data
We collect, store and process your contact information only in order to provide our services, to sell our products, to fulfill our business and legal obligations, and to comply with the law.

What data we collect
You may use our websites or part of our website without providing any information about you.
However, cooperating with our company, either as a customer or as a provider, means we will need all the information required by law, depending on the service or product involved.
Usually, this information is:
– Company Name and/or Individual full name
– VAT number, tax authority if available
– Physical address
– Telephone number
– E-mail address
– Website

If you decide to send more information, for example other information, other documents, other files like images, videos etc., we will delete this data as soon as the task, for which you have sent this data, is finished.

We use double opt-in methods only.

How long we maintain your data
We securely store and process your data for the period it is necessary, so that we can provide you a service or product, or until you ask us to delete your data.
Your data may remain, but not be processed, on legal documents, ERP system, invoices etc. as required by law e.g. tax authorities. For example, the time this Privacy Policy is written, the Greek law requires that we keep all tax documents and/or relevant digital data for 10 years.

Your Rights
You have access to your personal data and the following:

– The purposes of the processing
– The categories of personal data concerned
– The recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
– Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
– The right to request rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
– The right to lodge a complaint

We do not use automated decision-making, including profiling.
We will respond to the first request free of charge and within one month, maintaining our right to extend this time for another two months in special cases, providing reasons for the delay within the one month initial period. We shall provide one copy of the personal data. An administrative fee is charged for any further copies.

We use Cookies on most of our websites and we may use cookies for account access, analytics, advertising, remarketing or some other functionality. You may use your browser’s tools to allow or deny our cookies, and you may decide to keep or delete these cookies. ltd. reserves the right to amend this Privacy Policy without prior notice, in order to to reflect technological advancements, legal and regulatory changes and good business practices.